Contact South House
Let's start the right conversation
Whether you’re planning a stay or thinking about your property, tell us what you need and your message will reach the right person directly.
- Real peopleNo call centres
- Clear answersUseful, upfront help
- Quick repliesWe reply as soon as possible
Send us a message
A quick message is the best way to get started.
Prefer to contact us directly?
We’re easy to reach.
- WhatsApp MatthewThe quickest way to chat
- Call Matthew07976 945221
- Email South Housematthew@southhouse.io
That number is Matthew’s mobile, so a call or a WhatsApp message reaches him rather than a switchboard.
Company details
- Registered name
- Scale Up Ltd, trading as South House
- Company number
- 11359363, registered in England and Wales
- Registered office
- 3 Totman Crescent, Rayleigh, Essex, SS6 7UY
The registered office is in Essex because that is the statutory address Scale Up Ltd files its company paperwork to — an administrative detail rather than a trading address. The homes, and the work, are in Brighton, Hove and Worthing.
Our promise
A real person, from the start
Guest questions reach the people who know the homes.
Property enquiries reach Matthew directly.
No call centre. No anonymous ticketing system. Just a useful response from someone who understands the detail.
What guests and owners say
Guest
“We had such a lovely weekend at this property. A great location right next to the beach with lots of lovely bars and restaurants nearby. Matthew was super helpful. Would love to stay again soon”
Owner
“Working with Matthew has been a breath of fresh air after poor management, low service, and falling revenue. He transformed an underperforming listing, earning me Superhost status through consistent 5-star reviews and increasing ADR by ~30% with improving occupancy.”